Terms & Conditions
Acceptance of Terms
By accessing and using TechVibe.mu, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
Orders & Purchases
- Order Acceptance: All orders are subject to product availability and confirmation of pricing
- Pricing: Prices are in Mauritian Rupees (Rs) and include VAT where applicable
- Payment: We accept bank transfers (MCB, SBM), mobile payments (Juice), credit/debit cards, and cash on delivery
- Order Changes: Contact us immediately if you need to modify or cancel an order
Shipping & Delivery
- Delivery Areas: We deliver island-wide across Mauritius
- Delivery Time: 1-4 business days depending on your location
- Free Shipping: Orders over Rs 3,000 qualify for free delivery
- Order Tracking: All orders include tracking information via email/SMS
Returns & Refunds
- Return Window: 14 days from delivery date for unused items in original packaging
- Defective Products: Immediate replacement or refund for faulty items
- Refund Processing: 5-7 business days after we receive returned items
- Return Shipping: Customers are responsible for return shipping costs
Product Information
- Accuracy: We strive for accurate product descriptions and images, but minor variations may occur
- Availability: All orders are subject to stock availability
- Warranty: Products include manufacturer warranties as specified
Account Responsibilities
If you create an account with us:
- You are responsible for maintaining account security
- You must provide accurate and current information
- You must be at least 18 years old to create an account
Intellectual Property
- All content on TechVibe.mu (logos, text, images) is our property
- You may not use our content without written permission
- Product names and brands belong to their respective owners
Limitation of Liability
TechVibe is not liable for:
- Indirect damages or losses
- Product misuse or improper handling
- Delays beyond our reasonable control
- Technical issues temporarily affecting website access
Governing Law
These terms are governed by and interpreted in accordance with the laws of Mauritius. Any disputes shall be subject to the exclusive jurisdiction of Mauritian courts.
Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the updated terms.
Contact Information
For questions about these Terms & Conditions:
- Email: legal@techvibe.mu
- Phone: +230 [Your Phone Number]
Last Updated: 10.15.2025
For specific questions about shipping, returns, or privacy, please refer to our dedicated policy pages.